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Services Industry

The Service industry is an area that requires a different mindset to collections, unlike retail or wholesale debt where we are able to discuss any faulty parts or return of products purchased, the service industry requires a different set of skills when dealing with the debtors.

In the service industry, collectors require excellent negotiation skills, not only that collectors require the gift of the gab to be able to resell your service to the debtor and sort out any disputes over the service provided, therefore a clear understanding of the debt is important to ensure a good outcome.

When collecting service industry debts it is good to make sure you give as much information as possible, with this information your collector will be able to talk to your debtor in regards to the debt. Good communication between you and the collector is essential.

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